Healthcare and NHS digital transformation

Reach your communication goals with our unwavering guidance.

Utilise new technology to streamline ways of working, enhance the way colleagues collaborate, and enable efficient access to secure patient data. Our consultancy supports you through the full cycle of implementing healthcare or NHS digital transformation.

By placing people, processes, and technology at the forefront of all that we do, we apply over 25 years of accumulated knowledge and hands-on experience to join up technology with patient services.

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Unrivalled healthcare digital transformation

Achieve exceptional digital transformation in the NHS and private healthcare sector.

Our unbiased and trusted consultants offer clear-cut strategies to unify communications, migrate to cloud-based solutions, enhance customer experience, upgrade legacy systems, or provide you with a path for a complete digital transformation.

The outcomes of effective transformation don’t just save money and time. Telemedicine and remote monitoring can improve and save lives by facilitating easier consultations, therefore faster diagnosis, and reduced hospital admissions.

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Why trust Us?

We’re more than just a consultancy, we offer independent advice and project management services, with people, technology, and processes at the heart of everything we do.

We are your trusted partner on the journey of transformation and aspire to guide you to the peak of your business potential.


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How can digital transformation benefit my NHS/healthcare organisation?

With our expert guidance and project management, we can employ appropriate technology to transform the patient’s experience and the efficiency of the way you work.

The benefits of consolidating a legacy telecoms estate which is typically expensive to maintain, multiple providers with often complex interoperations. By consolidating onto a single vendor we are able to help the Trust standardise their telecoms, rationalise the voice estate, save money and add increased BCP.

Optimised resources mean that you can streamline administrative tasks and expect reduced costs, less paperwork, and more diverse methods of internal collaboration. Digital transformation gives the benefits of in-depth data analytics and scalability to not only learn about improvements but also accommodate them as necessary.

With electronic health records, telemedicine and remote monitoring, healthcare professionals can quickly access patient data, and have better collaboration with colleagues. Remote consultations can lead to early detection, reduced hospital admissions and improved patient results. By employing technologies that enable more personalised care and multi-channel communication with patients, you can dramatically improve patient engagement, allowing them actively participate in their healthcare.

Our involvement can let you focus on your core business activities whilst being confident that security, compliance, and regulation are being overseen by a professional.

We understand the crucial nature of data security, which is why we keep people at the heart of everything we do as your data subjects’ privacy is paramount. Our top priority is to ensure robust data security during digital transformation.

We use a multi-faceted approach that includes encryption for data transmission and storage, strict access controls, regular security audits, and compliance with industry standards and regulations. With project implementation, we only recommend the most trusted cutting-edge technologies to detect and prevent cyber threats.

Our team is thoroughly trained to handle sensitive data responsibly and keep abreast of the latest security regulations and trends. We adapt our measures accordingly to safeguard data integrity and confidentiality throughout the transformation process.

Our extensive portfolio showcases a multitude of digital transformation projects and legacy system upgrades within the healthcare sector, and all our work comes from glowing referrals.
To find out about our past projects, simply book an initial consultation and we can show you the successes we’ve achieved.

Your success and targets are central to everything we do.

By listening, asking the right questions, and reviewing your current systems, we uncover the big picture. With extensive experience, we draw on our past projects and knowledge of technology to provide you with the best resolutions.

By doing this, we can secure and implement the most appropriate cloud-based solutions that not only match your technical requirements and internal workflow demands but also prioritise data security first and foremost.

We will guide you through the process, put forward a business case, secure providers, cover the paperwork and enable a seamless internal transition. With constant collaboration and feedback, we expertly review and refine the migration to ensure you’re operating at maximum efficiency and aren’t left second-guessing the next steps.


“Richard’s contribution to our ambitious contact centre telephony transformation project has been instrumental from the outset. As Director of IM&T and Procurement, his collaboration with our internal legal team ensured the negotiation of favourable commercial terms, resulting in substantial cost savings and operational efficiencies for our business.

Throughout the project’s initial stages, Richard’s methodical approach and robust governance framework provided the necessary structure to keep us on track. He adeptly navigated the intricacies of our diverse business landscape, establishing strong relationships with stakeholders across various technical and operational spheres, all whilst adapting to the challenges of virtual collaboration post-pandemic.

During the implementation phase, Richard seamlessly transitioned into a hands-on role, leveraging his established connections and on-site presence to overcome obstacles and meet critical milestones.

Despite inevitable challenges along the way, Richard’s deep technical expertise enabled him to effectively manage risks and propose alternative solutions to the project board. His adept communication skills facilitated seamless interaction with both senior leadership and frontline project teams.

Ultimately, the project’s resounding success underscores Richard’s leadership and his team’s capability, positioning our business as an early adopter of cutting-edge telephony architecture. I wholeheartedly recommend Richard and his team to any organisation seeking to embrace innovative telecommunication solutions.”

Owain Jones, Group Director of IM&T and Procurement, Totally Group 111 Service Provider

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