Law Firms and Legal Service organisations have had to rapidly adapt to the shift of remote working whilst still operating to the highest standards engaging clients, courts, solicitors and support services.
IT Teams have had to ensure legal teams are available regardless of device or location while ensuring communication is secure, and confidential. Internal teams need to collaborate on case work and clients are represented in court cases.
Maximizing the return from any investment is critical especially in Partner led firms. We work with Leadership Teams to help understand their user’s interaction with technology identifying barriers and best practice. Armed with this insight we are able to recommend change programmes, consistent working practices and efficiency improvements which help realise a higher Return on Investment (ROI) and cost saving targets.
The shift to the new normal presents firms with a new challenge as how to blend the old world on premise telephone estate with the new “lockdown” agile working model.
Our experience working with Legal sector clients includes: